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Printing issue

Receipt is not printed

  • Check the presence and proper positioning of the paper roll - Insert paper roll.
  • Check the correct type of paper(thermal paper) used.

Receipt paper

We're sorry that we don't have receipt paper ordering service at the moment. Please order it by yourself when used up.

Receipt paper specfication
Paper material: Thermal paper
Paper roll size: 57mm(W) x 40mm(H)

paper roll