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Control user account

Every staff has an own user account with different permission level of assigned shop account to process daily transaction, shop account control and user management etc.

Create an user account

  1. Click organisation account list on the top navigation and the appropriate account which you want the new user account can access.
  • When add a user for the merchant merchant account, select the merchant name.
  • When add a user for the shop shop account, select the shop name. shop info
  1. After that, you will see the display of account list on the top navigation is changed. That means you are working at that merchant or shop account now.
  • Working at the merchant account
    merchant account
  • Working at the shop account
    shop account

  1. Click user user to enter the page in the side navigation. Create account

  2. Enter the new user's email address and select the permission level. Create account

  3. Then press done create user. Create account

What is permission level? β†’

If the new user's email already registered, he doesn't need to activate his account again. Else, he will receive a activation email.
How to activate an user account β†’

Please notes the user name and email cannot be edit after create. Please make sure the information is correct. Unfortunately, a wrong account is setup, please delete it and recreate.

Change the user account's permission

  1. Click user user to enter the page in the side navigation. Create account

If you don't find the user, please double check which organisation account you are working at on the top navigation. top navigation

  1. Select the user to view his details. Then, select a permission on the permission scheme list. Create account

  2. After that, simply click delete to remove the unuse permission scheme if need. If confirm to remove, click Remove on the alert dialogue.

    Delete role

Remove the user account of the merchant/shop

To remove a user account and its access right of merchant or shop.

  1. Click user user to enter the page in the side navigation. Create account

  2. Select the user to view his details. Then, simply click delete to remove all permission scheme. When all permission scheme is removed, the user account will be deleted automatically. Create account

  3. If confirm to remove, click Remove on the alert dialogue.

    Delete role

User account activation

Only for the email hasn't registered on the MARS before.

  1. After create a new user account, if the email has not registered before, he will receive an activation email and credential expired will be shown on the user account status on the list. It means this account is waiting to activate. Wait activate

  2. The new account owner will get an activation email and login password. Then, click activate now in the email, which will redirect to MARS login page.

    Activation

  3. Input the registered email with the provided password and click sign in.

    login

  4. For security, the MARS requests to change the login password. Please create a new password not less than 8-digits combine with at least 1 symbol and 1 capital letter. After that, click submit submit. Now, the new user can login to MARS.

    change password

  5. At the meantime, the user account status will change to active on the list. activation success