APOLLO Help Center

APOLLO Help Center

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›How to

Overview

  • APOLLO hardware
  • APOLLO application
  • Supported payment

How to

  • Make a sale
  • Make a tip adjustment
  • Make an authorization
  • Make an offline
  • Complete an auth
  • Make a refund
  • Void a transaction
  • View transaction history
  • Settle the batch
  • Print receipt
  • Print report

Applications

  • Quick launch
  • Basic Sale
  • Transactions
  • Settlement

Make a sale

A sale transaction is used for taking payment from different payment instruments, such as credit & debit card, cash, QR wallet (Mastercard QR, Alipay & WeChat Pay), or local payment methods like EPS & Octopus in Hong Kong.

TransactionSale
Card✓
Card (UnionPay)✓
QR Wallet✓
Octopus✓
EPS✓
Cash✓

Sale with card

Card present

  1. On quick launch, press sale Sale.
    quick launch
  2. It'll open the Sale Sale app to start new transaction.
  3. Enter the amount and press by card by card.
    sale enter amount
  4. Tap, insert or swipe the card.
    sale wait card
  5. Please wait for the transaction completed. For approved transaction, the app print out the receipt automatically. Please ask the cardholder to sign if there's the signature line.
    Sale by card receipt sample →
    card sale approved

Manual keyed entry

  1. On quick launch, press sale Sale.
    quick launch
  2. It'll open the Sale Sale app to start new transaction.
  3. Enter the amount and press by card by card.
  4. Press the manual keyed entry manual entry button in the bottom right. Enter the card number and expiry date then press confirm.
    manual keyed entry
  5. Please wait for the transaction completed. For approved transaction, the app print out the receipt automatically. Please ask the cardholder to sign if there's the signature line.
    Sale by manual entry receipt sample →
    card sale approved

Sale with QR wallet

Scan QR

  1. On quick launch, press sale Sale.
    quick launch
  2. It'll open the Sale Sale app to start new transaction.
  3. Enter the amount and press by QR by QR.
  4. Scan the customer's QR code.
    scan qr
  5. Please wait for the transaction completed. For approved transaction, the app print out the receipt automatically.
    Sale by QR receipt sample →

Merchant present QR

  1. On quick launch, press sale Sale.
    quick launch
  2. It'll open the Sale Sale app to start new transaction.
  3. Enter the amount and press by QR by QR.
  4. Press by QR generate QR on the bottom right corner.
  5. Choose one of the payment type to generate the code.
    select wallet type
  6. Ask the customer to scan it.
  7. Please wait for the transaction completed. For approved transaction, the app print out the receipt automatically.
    Sale by QR receipt sample →

Sale with Octopus

  1. On quick launch, press sale Sale.
    quick launch
  2. It'll open the Sale Sale app to start new transaction.
  3. Enter the amount and press Paid by Octopus by Octopus.
  4. Please wait for the Octopus dialog to show and follow the instruction. Tap the Octopus card.
    octopus wait card
  5. Please wait for the transaction completed. For approved transaction, the app print out the receipt automatically.
    Sale with octopus receipt sample →
    octopus appr

Sale with cash

  1. On quick launch, press sale Sale.
    quick launch
  2. It'll open the Sale Sale app to start new transaction.
  3. Enter the amount.
  4. Slide the bottom menu up to show more payment methods. Select Pay by cash by cash.
    select payment method
  5. Select the cash received and press confirm.
    cash received
  6. Transactions is completed and receipt is printed out automatically. The app also display the change due on screen.
    Sale with cash receipt sample →
    cash approved

Last updated on 4/27/2020 by Ruth.Diu
← Supported paymentMake a tip adjustment →
  • Sale with card
    • Card present
    • Manual keyed entry
  • Sale with QR wallet
    • Scan QR
    • Merchant present QR
  • Sale with Octopus
  • Sale with cash
APOLLO Help Center

APOLLO Help Center

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