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Make a refund

The refund transaction allows you process refund on the MARS, but most often this is disabled by default settings. Please seek your service provider or acquirer support for more details.

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Refund the transaction

  1. Click transaction transaction to enter the transaction list page in the side navigation. Then, select the transaction in the transaction list. history

  2. Press refund Refund under the net amount. transaction details

  3. Press OK if confirm refund this transaction.

    email dialogue

  4. When the refund is success, you will see the transaction status changed to Refunded under the net amount. And, the refund details is shown as below. void done