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Make a tip adjustment

A tip adjustment is only applicable for credit card transaction. In order to verify the tip amount is agreed by the cardholder, only the transactions with cardholder signature are eligible for doing adjustment.

For most contactless transactions, as it do not require the cardholder signature, it is hence not adjustable.

QR Wallet

  1. On quick launch, press history History.

    quick launch

  2. It'll open the history Transactions app to browse the transaction history.

    transactions list

  3. Tap on the transaction you want to adjust. Check the details such as the trace, amount, card accepted and etc.

    transaction details

  4. Alternatively, while on the transaction list view, you can swipe left for quick actions.

    transactions list swipe

  5. Press add tip OR the adjust adjust while on the list.

  6. Enter the operation password and press OK.

    operation password

  7. Enter the adjusted total. Then, press confirm.

    adjustment panel

  8. After the adjustment, you can see the transaction status is changed to "Adjusted".
    Tip adjustment receipt sample β†’