Help Center

Help Center

  • SoePay App
  • Apollo
  • MARS
  • Languages iconEnglish
    • 繁體中文

›Receipt & report

Overview

  • MARS overview
  • Usage of user management?

How to

  • Control shop account
  • Manage your terminal
  • Control user account
  • Control account permission
  • Make a refund
  • Void a transaction

Receipt & report

  • Resend/view a receipt
  • Export a report

Troubleshooting

  • General troubleshooting

Resend/view a receipt

You can view the receipt and resend it to customer in the MARS instead of the terminal or App.

Resend the receipt

  1. Click transaction transaction to enter the transaction list page in the side navigation. history

  2. Press resend Send receipt. transaction details

  3. Input the email address and press resend submit.

    email dialogue


View a receipt

  1. Click transaction transaction to enter the transaction list page in the side navigation. history

  2. Press view View receipt. transaction details

    email dialogue


Last updated on 12/14/2020 by Ruth.Diu
← Void a transactionExport a report →
  • Resend the receipt
  • View a receipt
Help Center
SoePay App
SoePay App introductionQuick start guideHow to switch shopTroubleshooting
APOLLO
APOLLO introductionQuick start guideHow to make a saleTroubleshooting
MARS
MARS introductionUser account controlHow to export reportTroubleshooting
Response codeResources
Customer service support
(Office hours: Mon-Sun 9:00am-10:00pm)
+852 5506 9960
+852 2319 2685
[email protected]
Copyright © 2021 SoePay Co. Ltd. | Powered by Spectra Technologies