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›How to

Overview

  • APOLLO hardware
  • APOLLO application
  • Supported payment
  • Safety and handling

Quick start guide

  • APOLLO quick start guide

How to

  • Make a sale
  • Make a tip adjustment
  • Make an authorization
  • Make an offline
  • Make a refund
  • Void a transaction
  • View transaction history
  • Settle the batch
  • Print receipt
  • Print report

Troubleshooting

  • General troubleshooting
  • Network issue
  • Transaction issue
  • Printing issue

Receipt & report

  • Receipt sample
  • Report sample

Make a sale

A sale transaction is used for taking payment from different payment instruments, such as credit & debit card, cash, QR wallet (Mastercard QR, Alipay & WeChat Pay).

TransactionSale
Card✓
QR Wallet✓
Cash✓

Sale with card

Card present

  1. On quick launch, press sale Sale.
    quick launch
  2. It'll open the Sale Sale app to start new transaction.
  3. Enter the amount and press by card by card.
    sale enter amount
  4. Tap, insert or swipe the card.
    sale wait card
  5. Please wait for the transaction completed. For approved transaction, the app print out the receipt automatically. Please ask the cardholder to sign if there's the signature line.
    Sale by card receipt sample →
    card sale approved

Manual keyed entry

  1. On quick launch, press sale Sale.
    quick launch
  2. It'll open the Sale Sale app to start new transaction.
  3. Enter the amount and press by card by card.
  4. Press the manual keyed entry manual entry button in the bottom right. Enter the card number and expiry date then press confirm.
    manual keyed entry
  5. Please wait for the transaction completed. For approved transaction, the app print out the receipt automatically. Please ask the cardholder to sign if there's the signature line.
    Sale by manual entry receipt sample →
    card sale approved

Sale with QR wallet

Scan QR

  1. On quick launch, press sale Sale.
    quick launch
  2. It'll open the Sale Sale app to start new transaction.
  3. Enter the amount and press by QR by QR.
  4. Scan the customer's QR code.
    scan qr
  5. Please wait for the transaction completed. For approved transaction, the app print out the receipt automatically.
    Sale by QR receipt sample →

Merchant present QR

  1. On quick launch, press sale Sale.
    quick launch
  2. It'll open the Sale Sale app to start new transaction.
  3. Enter the amount and press by QR by QR.
  4. Press by QR generate QR on the bottom right corner.
  5. Choose one of the payment type to generate the code.
    select wallet type
  6. Ask the customer to scan it.
  7. Please wait for the transaction completed. For approved transaction, the app print out the receipt automatically.
    Sale by QR receipt sample →

Sale with cash

  1. On quick launch, press sale Sale.
    quick launch
  2. It'll open the Sale Sale app to start new transaction.
  3. Enter the amount.
  4. Slide the bottom menu up to show more payment methods. Select Pay by cash by cash.
    select payment method
  5. Select the cash received and press confirm.
    cash received
  6. Transactions is completed and receipt is printed out automatically. The app also display the change due on screen.
    Sale with cash receipt sample →
    cash approved

Last updated on 1/19/2021 by Ruth.Diu
← APOLLO quick start guideMake a tip adjustment →
  • Sale with card
    • Card present
    • Manual keyed entry
  • Sale with QR wallet
    • Scan QR
    • Merchant present QR
  • Sale with cash
Help Center
SoePay App
SoePay App introductionQuick start guideHow to switch shopTroubleshooting
APOLLO
APOLLO introductionQuick start guideHow to make a saleTroubleshooting
MARS
MARS introductionUser account controlHow to export reportTroubleshooting
Response codeResources
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