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›How to

Overview

  • APOLLO hardware
  • APOLLO application
  • Supported payment
  • Safety and handling

Quick start guide

  • APOLLO quick start guide

How to

  • Make a sale
  • Make a tip adjustment
  • Make an authorization
  • Make an offline
  • Make a refund
  • Void a transaction
  • View transaction history
  • Settle the batch
  • Print receipt
  • Print report

Troubleshooting

  • General troubleshooting
  • Network issue
  • Transaction issue
  • Printing issue

Receipt & report

  • Receipt sample
  • Report sample

Settle the batch

A settlement is to transfer the approved funds from the customer's account to the merchant account. Depending on the payment instrument, the settlement process might not apply.

Payment instrumentSettlement method
CardManual settle on APOLLO
QR WalletAuto settled on gateway at midnight
CashNot required

Settle all

  1. On quick launch, press settlement Settlement.
    quick launch
  2. It'll open the settlement Settlement app to view the batch on APOLLO. Each batch is referring to its acquirer.
    batch list
  3. Press the settle all settle all button on the top right of the batch list.
    batch list
  4. Enter the operation password and press OK.
    operation password
  5. Wait for the settlement result and you can print the settlement report.
    Settlement receipt sample →
    voided

Settle a specific batch

  1. On quick launch, press settlement Settlement.
    quick launch
  2. It'll open the settlement Settlement app to view the batch on APOLLO. Each batch is referring to its acquirer.
    batch list
  3. Select batch. Press the settle batch button to settle this batch.
    batch details
  4. Enter the operation password and press OK.
    operation password
  5. Wait for the settlement result and you can print the settlement report.
    voided
Last updated on 1/19/2021 by Ruth.Diu
← View transaction historyPrint receipt →
  • Settle all
  • Settle a specific batch
Help Center
SoePay App
SoePay App introductionQuick start guideHow to switch shopTroubleshooting
APOLLO
APOLLO introductionQuick start guideHow to make a saleTroubleshooting
MARS
MARS introductionUser account controlHow to export reportTroubleshooting
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