Help Center

Help Center

  • SoePay App
  • Apollo
  • MARS
  • Languages iconEnglish
    • 繁體中文

›How to

Overview

  • APOLLO hardware
  • APOLLO application
  • Supported payment
  • Safety and handling

Quick start guide

  • APOLLO quick start guide

How to

  • Make a sale
  • Make a tip adjustment
  • Make an authorization
  • Make an offline
  • Make a refund
  • Void a transaction
  • View transaction history
  • Settle the batch
  • Print receipt
  • Print report

Troubleshooting

  • General troubleshooting
  • Network issue
  • Transaction issue
  • Printing issue

Receipt & report

  • Receipt sample
  • Report sample

Print receipt

Print after a transaction

  1. When a transaction is approved (or voided), the app print out the receipt automatically.
    approved printing
  2. You can also press the print print button to print more copies.

Print afterward

Last transaction

  1. On quick launch, simply press reprint last transaction Last transaction.
    quick launch
  2. The app fetch data and then print it out.
    printing

Specific transaction receipt

  1. On quick launch, press view transaction History.
    quick launch
  2. It'll open the Transaction Transactions app to browse the transaction history.
    transactions list
  3. On the transaction list, swipe the transaction to left and press reprint reprint receipt
    transaction details
Last updated on 12/2/2020 by Ruth.Diu
← Settle the batchPrint report →
  • Print after a transaction
  • Print afterward
    • Last transaction
    • Specific transaction receipt
Help Center
SoePay App
SoePay App introductionQuick start guideHow to switch shopTroubleshooting
APOLLO
APOLLO introductionQuick start guideHow to make a saleTroubleshooting
MARS
MARS introductionUser account controlHow to export reportTroubleshooting
Response codeResources
Customer service support
(Office hours: Mon-Sun 9:00am-10:00pm)
+852 5506 9960
+852 2319 2685
[email protected]
Copyright © 2021 SoePay Co. Ltd. | Powered by Spectra Technologies