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›Quick start guide

Overview

  • APOLLO hardware
  • APOLLO application
  • Supported payment
  • Safety and handling

Quick start guide

  • APOLLO quick start guide

How to

  • Make a sale
  • Make a tip adjustment
  • Make an authorization
  • Make an offline
  • Make a refund
  • Void a transaction
  • View transaction history
  • Settle the batch
  • Print receipt
  • Print report

Troubleshooting

  • General troubleshooting
  • Network issue
  • Transaction issue
  • Printing issue

Receipt & report

  • Receipt sample
  • Report sample

APOLLO quick start guide

Basic internet setup - Wi-Fi

  1. Slide down the control menu from the top. Long press the Wi-Fi icon wifi to open up the menu.
  2. Select your Wi-Fi network and enter the password. Then press CONNECT.

MORE DETAILS →


Basic internet setup - Cellular network (SIM/ SAM card)

1. Press and hold the door knob at the back. And, slide the back cover out.2. Insert the SIM/ SAM card to correct card slot. Then, close the back cover.
Open battery coverInsert SIM/SAM card

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Insert paper roll

1. Lift up the Paper Tray Lever and pull backward.2. Place the paper roll in it as shown. Then, close it.
Insert Paper Roll step 1Insert Paper Roll step 3

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Make a sale

  1. On quick launch, press sale Sale to start a new transaction.
  2. Enter the amount and select the desired payment instrument card card, QR wallet QR wallet or other by sliding up the panel.
  3. Depending on the chosen payment instrument, present the card, manually entry the card number, scan the QR code or present the QR code to your customer.
  4. Please wait for the transaction completed. For approved transaction, the app print out the receipt automatically. Please ask the cardholder to sign if there's the signature line.

MORE DETAILS →


View transaction history

  1. On quick launch, press view transaction History to browse the transaction history.
  2. Tap on specific record to view the transaction details.
  3. While on the list view, you can also slide left for quick action such as adding tip, voiding transaction and reprint.

MORE DETAILS →


Print last transaction

On quick launch, press last transaction Last Transaction. The last receipt will be printed out.

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Settlement

On quick launch, press settlement Settlement, press settle all. Enter password and press OK. The settlement report will be printed out when it's done.

MORE DETAILS →


Summary report

On quick launch, press Summary report Summary Report. The summary report will be printed out.

MORE DETAILS →


Last updated on 12/14/2020 by Ruth.Diu
← Safety and handlingMake a sale →
  • Basic internet setup - Wi-Fi
  • Basic internet setup - Cellular network (SIM/ SAM card)
  • Insert paper roll
  • Make a sale
  • View transaction history
  • Print last transaction
  • Settlement
  • Summary report
Help Center
SoePay App
SoePay App introductionQuick start guideHow to switch shopTroubleshooting
APOLLO
APOLLO introductionQuick start guideHow to make a saleTroubleshooting
MARS
MARS introductionUser account controlHow to export reportTroubleshooting
Response codeResources
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