Help Center

Help Center

  • SoePay App
  • Apollo
  • MARS
  • Languages iconEnglish
    • 繁體中文

›Overview

Overview

  • APOLLO hardware
  • APOLLO application
  • Supported payment
  • Safety and handling

Quick start guide

  • APOLLO quick start guide

How to

  • Make a sale
  • Make a tip adjustment
  • Make an authorization
  • Make an offline
  • Make a refund
  • Void a transaction
  • View transaction history
  • Settle the batch
  • Print receipt
  • Print report

Troubleshooting

  • General troubleshooting
  • Network issue
  • Transaction issue
  • Printing issue

Receipt & report

  • Receipt sample
  • Report sample

APOLLO application

Payment app

App iconApp nameDescription
sale
Basic saleA basic point-of-sale to initiate a transaction.
transactions
TransactionsStore all the transaction records, receipt reprint, refund, void and adjust payment before settlement.
settlement
SettlementApp for storing batch and doing settlement.

Service app

App iconApp nameDescription
marketplace
MarketplaceThe app store on APOLLO. You can download app in here.
support
SupportThe customer support app.

System app

App iconApp nameDescription
quicklaunch
Quick launchProvide all shortcuts for easy access.
configmanager
Config managerThe config viewer.
maintenance
MaintenancePerform network, printer, reader test.

Quick launch

Quick launch provide all daily use shortcuts for easy access just in one-click.

quick_launch
quick_launch


Basic sale

Basic sale app is a basic point-of-sale to initiate a transaction with various payment instruments, such as credit & debit card, cash, QR wallet (Mastercard QR, Alipay & WeChat Pay) in Hong Kong.

sale
basic_sale
payment_type

Moreover, it is not only limit on sale. Also, you can make an authorization, offline sale, refund and void to suit for your business need.

app_func


TO KNOW MORE THE APP OPERATION →

Transactions

Transaction app stores all the transaction records before settlement. You can browse the record by trace, transaction type or status, payment method and date by filter function.

Moreover, you also can review the transaction details, reprint receipt and make a refund, void or adjust payment indeed.

transactions
transaction
payment_details


HOW TO OPERATE THE APP →


Settlement

Settlement app stores batch and doing settlement. You can settle the batch, browse the batch details and view the transaction analytic information before settlement.

Settlment
settlment
analytic


HOW TO OPERATE THE APP →

Last updated on 12/14/2020 by Ruth.Diu
← APOLLO hardwareSupported payment →
  • Quick launch
  • Basic sale
  • Transactions
  • Settlement
Help Center
SoePay App
SoePay App introductionQuick start guideHow to switch shopTroubleshooting
APOLLO
APOLLO introductionQuick start guideHow to make a saleTroubleshooting
MARS
MARS introductionUser account controlHow to export reportTroubleshooting
Response codeResources
Customer service support
(Office hours: Mon-Sun 9:00am-10:00pm)
+852 5506 9960
+852 2319 2685
[email protected]
Copyright © 2021 SoePay Co. Ltd. | Powered by Spectra Technologies