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Help Center

  • SoePay App
  • Apollo
  • MARS
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›How to

Overview

  • MARS overview
  • Usage of user management?

How to

  • Control shop account
  • Manage your terminal
  • Control user account
  • Control account permission
  • Make a refund
  • Void a transaction

Receipt & report

  • Resend/view a receipt
  • Export a report

Troubleshooting

  • General troubleshooting

Control shop account

If the user's permission is not high enough (eg. viewer permission), he can read or limit edit right on the shop account.

Create a shop account

  1. Click merchant merchant to enter the page in the side navigation. shop list

  2. Then, click shop on the tag bar to view the shop list. shop list

  3. Click create create shop to create a shop account. After fill all information, click done confirm create. shop info

  4. Then, you will see the new shop account is listed on the merchant's shop list. update shop list

Update the shop info

  1. Click shop shop to view the shop list in the side navigation. And, select a shop to enter the shop info page. shop list

  2. Click edit edit to input your shop update info. After finish, click update update to save the change. shop list


Set up/update receipt header & info

  1. Click shop shop to view the shop list in the side navigation. And, select a shop to enter the shop info page. shop list

  2. Click receipt on the tag bar. Then, click edit edit. shop list

  3. Click upload receipt logo and select your shop logo picture file. Then, click open to upload.

    upload file

  4. Finally, input your shop name, address and contact no. etc. on the receipt header 1-3 textbox. And, click update update to save the change.


Add user account to control the shop

SEE CREATE AN USER ACCOUNT →

Remove a shop account

If remove a shop account, please contact our customer services.

Last updated on 12/14/2020 by Ruth.Diu
← Usage of user management?Manage your terminal →
  • Create a shop account
  • Update the shop info
    • Set up/update receipt header & info
    • Add user account to control the shop
  • Remove a shop account
Help Center
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APOLLO
APOLLO introductionQuick start guideHow to make a saleTroubleshooting
MARS
MARS introductionUser account controlHow to export reportTroubleshooting
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