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›How to

Overview

  • SoePay App Overview

Quick start guide

  • SoePay App quick start guide

How to

  • How to register
  • Payment app validation
  • Make a sale
  • Make a refund
  • Void a transaction
  • View transaction history
  • View report & statistic
  • Point of sale
  • Manage shop
  • Calculator keypad

Receipt

  • Manage printer
  • How to issue receipt

Troubleshooting

  • General troubleshooting

View transaction history

  1. On launcher, press history History to view the transaction history.
    launcher launcher
  2. You can filter the list by tapping the filter Filter: by keyword (trace, RRN), amount, payment method, transaction type, transaction status, or date range.
    filter transaction
  3. Select a transaction to view the details. You can reissue e-receipt, void or refund this transaction if needed.
    transaction details
Last updated on 11/26/2021 by Ruth.Diu
← Void a transactionView report & statistic →
Help Center
SoePay App
SoePay App introductionQuick start guideHow to switch shopTroubleshooting
APOLLO
APOLLO introductionQuick start guideHow to make a saleTroubleshooting
MARS
MARS introductionUser account controlHow to export reportTroubleshooting
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