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›How to

Overview

  • SoePay App Overview

Quick start guide

  • SoePay App quick start guide

How to

  • How to register
  • Payment app validation
  • Make a sale
  • Make a refund
  • Void a transaction
  • View transaction history
  • View report & statistic
  • Point of sale
  • Manage shop
  • Calculator keypad

Receipt

  • Manage printer
  • How to issue receipt

Troubleshooting

  • General troubleshooting

Make a sale

A sale transaction is used for taking payment from different payment instruments, such as credit & debit card, cash, QR wallet (Mastercard QR, Alipay & WeChat Pay) in Hong Kong.

TransactionSale
Card✓
QR Wallet✓
Cash✓

Sale with card

Card present

  1. On launcher, press sale Sale.
    launcher
  2. Enter the amount and press by card by card.
    numpad select payment
  3. Tap card.
    pay by card
  4. Please wait for the transaction completed. After the transaction is approved, you can issue receipt by print, QR code, email or share receipt image file by whatsapp or other conversation app to your customer.
    card sale approved

Sale with QR wallet

Scan QR

  1. On launcher, press sale Sale.
    launcher
  2. Enter the amount and press by qr by QR.
    numpad select payment
  3. Scan the customer's QR code.
    scan qr
  4. Please wait for the transaction completed. After the transaction is approved, you can issue receipt by print, QR code, email or share receipt image file by whatsapp or other conversation app to your customer.
    card sale approved

Merchant present QR

  1. On launcher, press sale Sale.
    launcher
  2. Enter the amount and press by qr by QR.
    numpad select payment
  3. Press by QR generate QR on the bottom.
    scan qr
  4. Choose one of the payment type to generate the code.
    select wallet type qr
  5. Ask the customer to scan it.
  6. Please wait for the transaction completed. After the transaction is approved, you can issue receipt by print, QR code, email or share receipt image file by whatsapp or other conversation app to your customer.
    card sale approved

Sale with cash

  1. On launcher, press sale Sale.
    launcher
  2. Enter the amount and press by cash by cash.
    numpad select payment
  3. Input the amount which you get. Then, press Confirm.
  4. Finally, you can issue receipt by print, QR code, email or share receipt image file by whatsapp or other conversation app to your customer.
    card sale approved

Sale with POS

Sale with POS item list

  1. On launcher, press sale Sale.

    launcher

  2. Press POS on the tap bar.

    numpad

    Press list switch to list view or press search search by product name when you have lot of product.

    list view search product

  3. Press the product on the list to add it into the cart.

    scan barcode

  4. Press the number next to checkout button to open the cart. You can add add or remove reduce the product amount or remove it when the item amount is 0.

    cart list

  5. After that, press charge. Select a payment method and follow the instruction to process the payment.

    select payment

  6. After the transaction is approved, you can issue receipt by print, QR code, email or share receipt image file by whatsapp or other conversation app to your customer.

    card sale approved


Sale with scan the products' barcode

  1. On launcher, press sale Sale.
    launcher
  2. Press POS on the tap bar.
    numpad
  3. Scan your products' barcode. You will heard a beep sound for a successful scan and the product will be added to the cart accordingly.
    scan barcode
  4. Press the number next to charge button to open the cart. You can add add or remove reduce the product amount or remove it when the item amount is 0.
    cart list
  5. After that, press charge. Select a payment method and follow the instruction to process the payment.
    select payment
  6. After the transaction is approved, you can issue receipt by print, QR code, email or share receipt image file by whatsapp or other conversation app to your customer.
    card sale approved

If you haven't paired a bluetooth printer, it will remind you to set up your printer at Manage printer when you press Print button.

card sale approved

How to issue receipt →
How to pair a bluetooth printer →
How to add item to POS →

Last updated on 11/26/2021 by Ruth.Diu
← Payment app validationMake a refund →
  • Sale with card
    • Card present
  • Sale with QR wallet
    • Scan QR
    • Merchant present QR
  • Sale with cash
  • Sale with POS
    • Sale with POS item list
    • Sale with scan the products' barcode
Help Center
SoePay App
SoePay App introductionQuick start guideHow to switch shopTroubleshooting
APOLLO
APOLLO introductionQuick start guideHow to make a saleTroubleshooting
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MARS introductionUser account controlHow to export reportTroubleshooting
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