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›How to

Overview

  • APOLLO hardware
  • APOLLO application
  • Supported payment
  • Safety and handling

Quick start guide

  • APOLLO quick start guide

How to

  • Make a sale
  • Make a tip adjustment
  • Make an authorization
  • Make an offline
  • Complete an auth
  • Make a refund
  • Void a transaction
  • View transaction history
  • Settle the batch
  • Print receipt
  • Print report

Troubleshooting

  • General troubleshooting
  • Network issue
  • Transaction issue
  • Printing issue

Receipt & report

  • Receipt sample
  • Report sample

Complete an auth

An auth complete transaction is used to capture the pre-authorized amount, it is only applicable for UnionPay transaction. For other credit card capturing pre-authorized amount, please refers to offline transaction

TransactionAuth complete
Card
Card (UnionPay)✓
QR Wallet
EPS
Cash

  1. On quick launch, press sale Sale app.
    quick launch
  2. Press Sale on the top right corner and select auth comp Auth comp on the bottom sub-menu to change the transaction type.
    sale enter amount
  3. Enter the amount and press magstripe by card.
    basic sale
  4. Enter or press Scan QR scan the approval code, RRN & the UPI RRN (optional) of the authorized transaction, you can find it on the authorized transaction receipt.
    basic sale
  5. Insert or swipe the card.
    by card
  6. Enter the pin if you have. Then, press ✔.
  7. Please wait for the transaction completed. For approved transaction, the app print out the receipt automatically. Please ask the cardholder to sign if there's the signature line.
    Auth comp receipt sample →
    card sale approved

Last updated on 12/2/2020 by Ruth.Diu
← Make an offlineMake a refund →
Help Center
SoePay App
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APOLLO
APOLLO introductionQuick start guideHow to make a saleTroubleshooting
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